Registration User Notice

Article 1 Nature of Platform Services

1. The services provided by this platform mainly include third-party digital product top-ups, membership subscriptions, membership renewals, activation on behalf of users, delivery of digital entitlements, and after-sales services related to specific orders.

2. Unless otherwise expressly stated on the product page, this platform is not the developer, operator, or official website of the relevant third-party products.

3. Third-party brand names, product names, trademarks, logos, software names, and related product information appearing on the platform are used solely to identify and describe the goods or services actually purchased by users; the related intellectual property rights belong to their respective owners.

4. Whether an official authorization, agency, distribution, technical cooperation, or other partnership relationship exists shall be governed by the platform's explicit statements regarding the specific product, and shall not be presumed to exist merely because the platform sells the relevant product.

Article 2 Service Countries and Regions

1. This platform provides the corresponding products and services only for the countries and regions explicitly supported by the official third-party product.

2. For countries and regions where the third-party product is not officially available, not supported, has suspended service, or restricts registration, purchase, or use, this platform does not provide purchase, top-up, subscription, activation-on-behalf-of-user, technical support, or other related services for that region.

3. The countries and regions actually supported by a product shall be determined by the official website, official help center, terms of service, or the latest published regional policy of the relevant third-party product.

4. Before purchasing, users should confirm on their own that their actual country or region complies with the official requirements of the relevant product, and that they meet the third party's requirements regarding age, identity, account, and eligibility to use the service.

5. Whether the user's location complies with the official service policy of the relevant third-party product is an important prerequisite for the user to purchase and normally use the relevant product.

Article 3 Regional Restrictions and User Obligations

1. This platform respects the service regions and usage rules established by the official third-party product.

2. This platform does not provide, sell, guide, or promise any software, tool, tutorial, or technical service intended to circumvent the official third party's regional restrictions, account restrictions, network restrictions, or other technical restrictions.

3. Users shall not request platform staff to provide services by means of false identities, false addresses, false regional information, or other means that violate the official rules of the third party.

4. Users shall comply with the applicable laws and regulations of their location and the user agreements and usage policies of the relevant third-party products.

Article 4 Payment Currency and Payment Methods

1. This platform may offer RMB, USD, or other currencies and corresponding payment methods based on different users' payment habits, payment channels, and settlement needs.

2. The platform's support for a particular currency or payment method is only intended to provide payment and settlement convenience to eligible users, and does not mean that the country or region associated with that currency is an official service region of the relevant third-party product.

3. The RMB payment function is primarily intended to facilitate payment settlement for Chinese-speaking users studying, working, doing business, residing, traveling, or living long-term in countries or regions officially supported by the relevant third-party product.

4. Support for RMB payment does not mean that the relevant third-party product is available in Mainland China, nor does it mean that this platform provides services for regions not officially supported by the relevant third party.

5. The payment currency, the issuing region of the bank card, the registration region of the e-wallet, and the location of the payment account are not used as a basis for determining whether a user is eligible to use the third-party product.

Article 5 Product Details and Pre-Purchase Confirmation

1. Different products have different service methods, delivery conditions, and after-sales protections; users should carefully read the corresponding product details before placing an order.

2. Product details may include the product name, specifications, membership tier, service period, top-up or activation method, usage conditions, applicable region, delivery method, after-sales protection period, refund conditions, and special risk warnings.

3. The specific after-sales policy for each product shall be governed by the explicit statements on the corresponding product details page at the time of purchase.

4. Users should confirm on their own whether the product version, membership type, service period, regional requirements, and other product information purchased meet their actual needs.

5. By completing payment and submitting an order, the user is deemed to have had a reasonable opportunity to review the important transaction information on the product page.

Article 6 Special Nature of Virtual Digital Products

1. This platform mainly sells top-up, membership subscription, activation-on-behalf-of-user, and other virtual digital products, which may have characteristics such as instant processing, instant delivery, immediate effectiveness of membership periods, immediate incurrence of third-party costs, and difficulty of reversal once completed.

2. Users should understand that after the platform begins fulfilling certain orders, the corresponding costs may already have been actually paid to the third party or upstream service provider.

3. Once a top-up, subscription, or digital entitlement has been successfully delivered, the relevant benefit generally cannot be restored to the state prior to the transaction, and the third-party costs already incurred may also be unrecoverable.

4. Therefore, the refund conditions for virtual top-up and membership subscription products differ significantly from those for ordinary unused physical goods, and shall be governed by the corresponding product's after-sales policy.

Article 7 Platform's Core Performance Obligations

1. Processing orders in accordance with the product specifications actually purchased by the user;

2. Completing the corresponding top-up, subscription, renewal, membership activation, or digital entitlement delivery as agreed;

3. Providing after-sales handling for issues within the after-sales protection scope of the corresponding product;

4. Processing refunds in accordance with the agreement for orders that meet the refund conditions;

5. Reasonably handling order errors caused by the platform's own operational mistakes.

Unless otherwise expressly promised in the product details, the platform shall be deemed to have completed its primary delivery obligation for an order once it has completed the above services in accordance with the order and product details.

Article 8 Refund Principles for Successfully Delivered Orders

1. For orders that have been successfully completed in accordance with the order (top-up, subscription, membership activation, renewal, or other digital entitlement delivery), where there is no failure by the platform to perform its obligations, delivery error, or other circumstance for which the platform should bear liability under law, the platform does not, in principle, support cancellation of an already-completed transaction based on the user's personal subjective reasons.

2. Users may not, merely on subjective grounds such as “the product is not good,” “unsatisfactory user experience,” “the feature did not meet personal expectations,” “no longer needed after purchase,” “do not know how to use it,” or “unsatisfactory third-party AI output,” demand that the platform refund an order that has already been normally delivered.

3. Circumstances such as a user purchasing the wrong version, duplicate purchases, or a change in personal needs shall be handled in accordance with the corresponding product's refund policy and the actual fulfillment status of the order.

4. Where laws and regulations otherwise contain mandatory provisions, those provisions shall prevail.

Article 9 Issues Inherent to Third-Party Products

1. As this platform is not the developer or operator of the third-party products, it does not control the functions, systems, servers, model capabilities, product performance, interface, membership benefits, account policies, service regions, or risk-control policies of the third-party products themselves.

2. Server failures, system maintenance, official upgrades, feature adjustments, changes in model capability, rate limiting, adjustments to membership benefits, changes in account policy, regional policy adjustments, or other issues inherent to the third party do not automatically constitute a failure by this platform to complete order delivery.

3. The platform may, within reasonable capability, assist users in verifying relevant circumstances, but does not bear the obligation to repair the third-party product's product, system, account, or service on behalf of its operator.

4. If the corresponding product details expressly include a specific third-party issue within the after-sales protection scope, that product's specific after-sales policy shall govern.

Article 10 Third-Party Account Risk Control and Restrictions

1. Third-party products may, according to their own rules, apply identity verification, login verification, risk review, feature restrictions, service suspension, account termination, or other risk-control measures to user accounts.

2. The criteria for and final outcome of such measures are determined by the third party.

3. Unless the product details expressly promise that a specific account issue falls within the after-sales protection scope, risk-control actions independently taken by the third party against an account do not automatically constitute a failure of top-up or membership delivery by this platform.

4. Where an account becomes abnormal due to a user's violation of the third party's terms of service, abnormal operations, account lending, account sharing, feature abuse, or other reasons attributable to the user, this platform bears no additional compensation liability unless otherwise expressly guaranteed by the product.

Article 11 User Devices, Networks, and Usage Environment

1. Use of third-party products may be affected by factors such as the user's mobile phone, computer, browser, operating system, network environment, software version, and personal device settings.

2. Where the platform has normally completed order delivery, usage anomalies caused by the user's own device, network, operating system, client, or personal settings do not, in principle, constitute an order delivery anomaly on the part of the platform.

3. The platform may provide necessary basic information assistance based on actual circumstances, but does not bear the obligation to resolve all device, network, system configuration, and third-party software environment issues for the user.

Article 12 Boundaries of Product Tutoring and Consultation

1. Unless the product details expressly include such services, purchasing a membership, top-up, or activation-on-behalf-of-user product does not automatically include long-term product training, software tutoring, AI usage tutoring, prompt guidance, business consulting, or unlimited personal guidance.

2. Platform customer service is primarily responsible for top-up, delivery, after-sales, and anomaly verification directly related to specific orders.

3. For usage tutoring, business solution design, device configuration, network configuration, or other extended services not directly related to a specific order, the platform may provide basic help based on actual circumstances, but this does not constitute an order obligation that the platform must perform.

Article 13 User-Submitted Information and Purchase Errors

1. Users shall ensure that the top-up target, user identifier, email, region, product version, membership type, top-up quantity, and other necessary information submitted when placing an order are true, complete, and accurate.

2. Where an order has already actually been topped up, activated, or has incurred unrecoverable third-party costs due to incorrect information submitted by the user, the platform may assist in handling the matter to the extent practicable.

3. If a digital entitlement has already been normally delivered in accordance with the information actively submitted by the user and cannot be reversed, the platform does not, in principle, bear an automatic refund obligation due to the user's incorrect information.

4. This does not apply where the error is caused by the platform staff's own operational mistake.

Article 14 Non-Retention of Third-Party Account Information

1. This platform does not store, in a database or by any other long-term retention method, account credential information used by users to log in to or control third-party product accounts.

2. This includes but is not limited to third-party product login passwords, one-time verification codes, two-factor codes, cookies, sessions, login tokens, API keys, security keys, and other sensitive credentials that can directly log in to or control a third-party account.

3. For products that can be completed without providing the above information, the platform will not require users to provide unrelated account credentials.

4. If a third-party service requires the user to personally complete login, verification, authorization, or confirmation, this should be completed by the user in person as a priority.

5. Users shall properly safeguard their third-party accounts and related credentials on their own.

Article 15 Platform Registration Information and Necessary Transaction Records

1. The platform account formed by a user's registration on this platform belongs to a different account system from the third-party product account involved in the products purchased by the user.

2. To enable platform login, order inquiry, payment verification, refunds, withdrawals, after-sales service, and transaction security, the platform may lawfully process necessary platform account, order, transaction, and after-sales information.

3. Such information may include the platform user identifier, contact information, order number, product information, payment status, transaction amount, after-sales records, and transaction records required to be retained by law.

4. The above information is not equivalent to the account credentials, such as login passwords, that a user uses to log in to third-party products.

5. The specific rules for processing personal information shall be governed by the platform's separately published Privacy Policy.

Article 16 Payment Information

1. When a user pays via bank, WeChat Pay, Alipay, or another third-party payment channel, the actual payment authentication and fund processing may be independently completed by the corresponding payment institution.

2. The platform may retain necessary payment status, order amount, payment time, payment channel, refund status, and transaction identification information as needed for order processing, financial reconciliation, and after-sales purposes.

3. Information such as bank card passwords and payment passwords, which is processed directly by third-party payment institutions, is not information that the platform needs to retain for order services.

Article 17 Scope of After-Sales Applications

1. Platform after-sales service is primarily provided for specific orders generated by the user on this platform.

2. When submitting an after-sales request, users should provide the order number, order screenshot, screenshot of the issue, payment status, and necessary description of the problem, as appropriate.

3. For issues that cannot be linked to a specific order, are unrelated to a platform order, or are clearly beyond the after-sales protection scope of the product, the platform may explain the reason and close the corresponding after-sales process.

4. In principle, the platform will not require users to provide third-party account credentials unrelated to resolving the issue on the grounds of after-sales handling.

Article 18 After-Sales Response Time

1. After a user submits a complete and valid after-sales request through the platform's official customer service channel, platform customer service will, in principle, complete initial handling, respond, or inform the user of the current progress within 24 hours.

2. The above 24-hour period refers to the customer service response and acceptance time limit, and does not mean that all after-sales issues must be finally resolved within 24 hours.

3. For matters involving third-party products, suppliers, payment institutions, technical verification, security review, or requiring supplementary information from the user, the actual completion time will be determined based on the specific circumstances.

4. For issues that have been formally accepted, the platform will continue to follow up within a reasonable scope.

Article 19 Repeated and Invalid After-Sales Requests

1. For the same matter, once the platform has provided a clear handling result, solution, refund, reissue, or other agreed handling, the platform is not required to repeatedly handle exactly the same issue an unlimited number of times, absent new facts, evidence, or changes in order status.

2. For repeated inquiries that are clearly unrelated to an order, lack specific factual basis, or have already been resolved, the platform may close the relevant after-sales ticket.

3. This Article does not affect the user's legally entitled rights to complain and seek dispute resolution.

Article 20 Refund Processing Time

1. For refund requests that meet the corresponding product's refund conditions and have completed the necessary review, the platform will, in principle, complete the platform-side refund processing or initiate a refund to the original payment channel within 72 hours.

2. The above 72-hour period refers to the platform's processing time limit, and is not equivalent to the time the funds finally arrive in the user's account.

3. The actual time for funds to arrive may be affected by banks, WeChat Pay, Alipay, bank card organizations, cross-border payment institutions, and other third-party payment channels.

4. Once the platform has normally initiated a refund, arrival delays caused by the settlement cycle of a third-party payment institution shall not be regarded as a delay in the platform's refund processing.

Article 21 Withdrawal Processing Time

1. If the platform has a balance, commission, or other fund account that permits withdrawal, after a user submits a withdrawal request that complies with the rules and completes the necessary review, the platform will, in principle, complete the platform-side withdrawal processing or initiate payment within 72 hours.

2. Where processing cannot proceed normally due to an abnormal receiving account, incorrect user information, order dispute, security review, abnormal transaction, or payment institution review, processing may continue after the relevant issue is resolved.

3. The actual time of arrival shall be subject to the processing result of the bank or payment institution.

Article 22 Changes in Third-Party Policy

1. Third-party products may, based on business strategy, product upgrades, technical adjustments, security requirements, laws and regulations, and risk-control needs, adjust product pricing, membership benefits, model versions, usage quotas, service regions, payment methods, account rules, or other content.

2. Such adjustments independently implemented by the third party are not within the control of this platform.

3. For products that this platform has already normally delivered in accordance with the order, subsequent product or policy adjustments by the third party do not, in principle, cause the original order delivery to be deemed defective as a result.

4. For products not yet transacted, the platform may adjust prices, sales status, and service methods based on changes in third-party policy.

Article 23 Service Interruption and Uncontrollable Factors

Due to factors beyond the platform's reasonable control, such as third-party server failures, system maintenance, network communication failures, payment system anomalies, upstream service anomalies, cyberattacks, force majeure, or changes in laws, regulations, or regulatory policy, orders or after-sales processing may be delayed. The platform will take reasonable measures based on actual circumstances, but this does not substitute for the relevant third party's own responsibility for its system recovery, network maintenance, or payment settlement.

Article 24 Abnormal Transactions and Risk Control

1. To protect the security of normal transactions, the platform has the right to conduct necessary verification of fraudulent card use, unauthorized payment, abnormal bulk transactions, malicious chargebacks, malicious refunds, false transactions, exploitation of system vulnerabilities, forged transaction credentials, identity impersonation, and other clearly abnormal behavior.

2. The platform may, based on specific circumstances, take reasonable risk-control measures such as requiring supplementary information, suspending an order, suspending a refund, verifying a transaction, or restricting related features.

3. Risk-control measures are intended to protect the lawful rights and interests of users, the platform, and third parties, as well as transaction security.

Article 25 User Data and Business Outcomes

1. Data, files, chat content, works, and other information generated, input, uploaded, or saved by a user while using a third-party product are, in principle, governed by the service relationship between the user and the corresponding third-party product.

2. Unless a product expressly includes data storage or backup services, this platform does not bear the obligation to store, back up, restore, or migrate a user's data within a third-party product.

3. Users should back up important materials on their own as necessary.

4. Where a user uses the relevant third-party product for work, business operations, content production, customer service, or other commercial activities, the user should assess the product's stability on their own and establish necessary business backup mechanisms.

5. The platform's sale or delivery of third-party digital products does not represent any guarantee regarding the business income, work output, business opportunities, or other results arising from the user's use of the product.

Article 26 Indirect Losses

Except where otherwise mandated by law and regulation, where the platform is legally liable, or where otherwise expressly agreed by both parties, the platform's liability for a specific order is, in principle, limited to resolving the performance issue of that order itself. Losses of expected income, business opportunities, third-party transactions, business interruption, and other indirect losses that are not directly caused by the platform's breach shall be handled in accordance with actual liability and applicable rules.

Article 27 Official Customer Service and Communication Records

1. Matters involving orders, product protection, refunds, reissues, and other important after-sales matters shall be governed by the platform's official customer service channels, order pages, or communication records that both parties can effectively confirm.

2. Information provided by online articles, third-party individuals, unofficial communities, other users, or channels not confirmed by the platform does not automatically constitute a commitment made by this platform regarding a specific order.

3. Explicit and valid commitments made by platform staff regarding a specific order shall, once confirmed, be handled in accordance with the corresponding agreement.

Article 28 Priority of Special Agreements

1. If the platform and a user separately form a clear and valid special agreement regarding a specific product, order, or after-sales matter — including special warranty, refund plan, reissue plan, compensation plan, or processing time — that specific matter shall be handled in accordance with the special agreement formed by both parties.

2. Unless laws and regulations otherwise mandate, the relevant rules shall, in principle, apply in the following order of priority: explicit special agreements formed for a specific order; the specific product rules in the corresponding product details at the time of the user's purchase; and this Registration User Notice and other general platform rules.

Article 29 Prohibition of Unlawful Use

Users may not use this platform or products obtained through this platform to engage in online fraud, cyberattacks, unlawful acquisition of data, infringement of personal information, infringement of intellectual property rights, unauthorized use of another person's account, money laundering, illegal transactions, or other conduct that violates applicable laws and regulations. Users shall bear the corresponding liability for their specific conduct in using third-party products. Where the platform is legally required to cooperate with an investigation by a competent authority or take corresponding measures, it will act in accordance with applicable law.

Article 30 Minors

Purchase or use of the platform's related services by minors shall comply with the applicable regulations on online services and consumption by minors in their location. Where a third-party product has age restrictions, users shall also comply with the official age policy of the corresponding third-party product; where guardian consent is legally required, the service shall only be used after such consent has been obtained.

Article 31 Privacy and Information Protection

1. The platform will process relevant information within the scope necessary to provide the service; the specific types of information, purposes of processing, retention periods, security measures, and user rights shall be governed by the platform's Privacy Policy.

2. This platform does not store passwords, verification codes, cookies, sessions, tokens, API keys, or other account credential information used by users to log in to third-party products that could directly control a third-party account.

3. Users should properly safeguard their own accounts, passwords, and verification information, and should not disclose them to unrelated third parties.

Article 32 Basic Boundaries of Platform Liability

The user understands and agrees that this platform primarily bears liability within the scope of its own sales, order processing, digital product delivery, and expressly promised after-sales commitments. This platform does not substitute for third-party product developers, third-party product operators, banks, payment institutions, network operators, device manufacturers, or other independent third parties in bearing liabilities that they should bear under law or agreement. The boundaries of liability in this Notice are not intended to exclude or limit any liability that the platform may not lawfully be exempted from; where laws and regulations otherwise mandate, those provisions shall prevail.

Article 33 Updates to These Rules

The platform may reasonably update this Notice based on changes in third-party product policy, payment methods, business models, and applicable rules. For content involving material changes to users' rights and interests, the platform will provide notice through reasonable means; for matters requiring the user's renewed consent under law, the platform will separately obtain the user's confirmation in accordance with law.

Article 34 Unified Confirmation at Registration

1. Before registering, users should read this Registration User Notice as well as the related rules linked on the page, such as the User Service Agreement and Privacy Policy.

2. By clicking “I have read and agree,” the user confirms that they have had a reasonable opportunity to read, understand, and agree to the above rules, and agrees to register for and use this platform in accordance with the relevant rules.

3. The platform's registration process, in principle, involves only a single unified confirmation, and does not require users to separately check a box for each individual matter in this Notice.

4. For content of major interest to users — such as service regions, the irreversibility of virtual products, refund policy, the scope of after-sales protection for products, and other matters of significant interest to users — the platform may remind users through reasonable means such as bold text, highlighted notices, or notices on the product page.

Registration Confirmation

(1) This platform provides corresponding services only for the countries and regions officially supported by the relevant third-party products;

(2) RMB and other payment currencies serve only as a payment settlement convenience, and do not indicate any change in the official service region of the third-party product;

(3) The specific after-sales policy for each product is governed by the corresponding product details;

(4) Once top-ups, membership subscriptions, and digital entitlements have been successfully delivered, they are generally difficult to reverse, and do not automatically give rise to a refund obligation merely because the user is dissatisfied with their personal experience;

(5) This platform is not the developer or operator of the relevant third-party products, and does not bear responsibility for controlling the third-party product's own functions, systems, or policies;

(6) This platform does not store passwords, verification codes, or other account credential information used by users to log in to third-party products;

(7) Customer service will, in principle, complete its initial after-sales response within 24 hours, and eligible refunds or withdrawals will, in principle, be processed on the platform side within 72 hours;

(8) Where the product details or a specific order otherwise expressly agreed by both parties provide otherwise, that specific agreement shall govern.